The average patient consults with their GP four times per year. If you consult more than this and do not have significant underlying health issues please help us to give time to those who are more unwell.
Surgery times are becoming increasingly busy and we ask you to assist us to keep the workload manageable.
- Strictly one complaint per consultation only.
- Self-manage minor ailments. We are being consulted for minor complaints which could be self-managed. Most sore throats and coughs are viral and settle without antibiotics. Consider carefully whether a consultation with a doctor is necessary. Adele Cochrane, our Nurse Practitioner is a very experienced member of our team, is available during surgery hours and can prescribe most items. Community Pharmacists are also available for advice and continues to operate the Minor Ailments Scheme (or Pharmacy First).
- We also have an in house pharmacy team who can assist with medication queries.
- Do not attend to discuss X-rays or hospital letters until you know that we have results/letter in your notes. It often takes 3-4 weeks to receive an X-ray result and sometimes much longer for a clinic letter.
- Leave clinic letters with medication requests in reception. Prescriptions will be ready for collection after 48 hours or later the same day if urgent.
